We build partnerships, not projects.
Through quarterly site audits, maintenance and complete hosting solutions we provide proactive support and position our clients for continued success.
SKYWORLD’S SUPPORT SERVICES
Hosting
Hundreds of America’s leading retail, educational and industrial firms trust SkyWorld to host their web based solutions. Our secure facility houses redundant servers that ensure 99.9% up time.
Auditing
Building and deploying your site marks the beginning of your process improvement efforts. We strive to position you to continue improving by providing you a competitive context with ongoing evaluations of your competitors’ site functionality, content and social media strategies. Once you’re ahead, we help you stay ahead.
Training
Training begins during project development as we collaborate with your IT team to define platform support requirements and your administrators to define work flows easing their daily workloads. Through early and continuous engagement we prepare your team for deployment and support. The online engagement is complemented by onsite administrative training as well as remote support.
Security review
Evaluating your infrastructure and software services we examine your systems strengths and vulnerabilities in order to define and implement recommended security patches and system enhancements.
Maintenance
24/7 site and hosting support allow you to rest assured that your site needs are covered now and into the future.
Site Enhancement
Incremental improvements over time enable you to support a strong defendable position online. We listen to you, we observe the behavior of your users, we monitor your competitors and we review your transaction history in order to fine tune and enhance your site over time. Small changes add up to big margins over time.
Web analytics
Providing you access to structured web traffic and search reporting tools and customizing reporting to your unique needs is standard practice at SkyWorld. It’s your data. Have at it!
Audio/video processing
Integration of your audio and video files into your web site and social media platforms through our CMS solutions provides you with a seamless presentation of your dynamic content message.